FAQ

Is everything you sell authentic?

Yes. Every product we sell is 100% authentic and factory sealed. We never sell resealed or opened product.

What do you carry?

Sealed trading cards across the hobby: sports cards like basketball, football, and baseball, plus Pokémon and other trading card games. Our lineup keeps growing, so check back often or join the Aces Club for new drops.

Is your product English or Japanese?

Each listing states the language. Unless noted otherwise, our product is English.

How fast do you ship?

Most orders are processed within 1–2 business days, and you'll get tracking by email as soon as your order ships.

Can I pick up my order in Dallas?

Yes! Choose Local Pickup at checkout, and we'll email you when your order is ready at 11616 Harry Hines Blvd, Suite 100, Dallas, TX 75229.

Do you take pre-orders?

When upcoming releases are confirmed, we list them as pre-orders. Pre-orders ship as soon as we receive them and can be cancelled for a full refund before they ship.

What if my order arrives damaged?

Email us within 48 hours of delivery with photos, and we'll make it right. See our Returns & Refunds page for details.

How do I contact you?

Email admin@tradingacestcg.com or use our Contact page.